mh77 Privacy Policy – How We Protect Your Data

1 Introduction

mh77 (operating at mh77.fun) is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains how we collect, store, use and protect information about you when you visit mh77.fun, register an account, make deposits in PKR, place bets on cricket or PSL markets, play slot games, fish games or live casino, or contact our support team.

This policy applies to all registered and unregistered users who interact with the mh77 platform in any way. By using mh77, you acknowledge that you have read and understood this Privacy Policy. If you have questions about any part of it, please reach out to our support team before using the platform.

2 Data We Collect

mh77 collects only the data that is genuinely necessary to operate your account and provide a safe, functional gaming experience. The categories of data we collect include:

mh77 does not collect data beyond what is listed above. We do not profile players based on religion, political views or any other sensitive characteristics.

3 How We Collect Data

mh77 collects data through the following means:

• Direct Interactions: Information you provide when registering an account, completing identity verification, making a deposit or withdrawal, or contacting support.
• Automated Technologies: When you browse mh77.fun, our servers automatically record technical data such as your IP address, device model, browser type and pages visited. Cookies and similar tracking technologies are also used — see Section 7 for details.
• Payment Processors: When you deposit via JazzCash, Easypaisa, Raast or Bank Transfer, our payment processing partners share transaction reference data with us necessary to credit your account.
• Identity Verification: Documents you upload for CNIC verification are processed securely and stored in encrypted form.

4 How We Use Your Data

mh77 uses your personal data for the following specific purposes:

• To create and manage your player account, including login authentication and session management.
• To process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, Bank Transfer and other supported payment channels.
• To verify your identity and confirm that you meet the minimum age requirement of 18 years.
• To provide customer support and respond to queries about your account, transactions or games.
• To send important account notifications — including transaction confirmations, security alerts and policy updates. These communications are not optional as they relate directly to your account activity.
• To send promotional emails and bonus offers, but only if you have opted in to marketing communications.
• To detect and prevent fraud, money laundering, account abuse and other prohibited activities outlined in the mh77 Terms and Conditions.
• To monitor responsible gaming indicators and reach out to players who may be showing signs of problematic gaming behaviour.
• To analyse platform usage patterns and improve the overall experience for Pakistani players across cricket betting, PSL markets, slot games, fish games and live casino.

mh77 does not use automated decision-making or profiling that produces significant legal effects for players without human review.

5  Sharing Your Data

mh77 does not sell, rent or trade your personal data. We may share your data with third parties only in the following limited circumstances:

• Payment Processors: JazzCash, Easypaisa, Raast and bank partners receive only the transaction data needed to process your deposit or withdrawal. These providers operate under their own privacy and security obligations.
• Identity Verification Services: Third-party verification tools may process identity documents you submit during account verification. These services are bound by strict data handling agreements with mh77.
• Game Providers: Where you play games hosted by third-party providers on the mh77 platform, basic session data may be shared with those providers to deliver the game. No payment credentials are shared.
• Fraud Prevention & Security: mh77 may share data with security and anti-fraud services when there is a genuine reason to believe fraudulent or prohibited activity is taking place on an account.
• Legal Obligations: mh77 may disclose data when required to do so by a valid legal process, court order or other legally binding obligation.

6 Payment Data & PKR Transactions

Given that all mh77 transactions are processed in PKR, we handle financial data with particular care. Here is how payment data is managed on our platform:

• mh77 does not store full JazzCash or Easypaisa account credentials, card numbers or bank account numbers on its servers. Only transaction reference IDs and amounts are retained for record-keeping purposes.
• All data transmitted between your device and mh77 during a deposit or withdrawal is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Payment data is retained for the minimum period required by standard financial record-keeping practices to allow for dispute resolution and transaction verification.
• If you request account deletion, financial transaction records may be retained separately for a limited period as required by applicable record-keeping standards, even after your player profile is removed.

7 Cookies & Tracking Technologies

mh77 uses cookies and similar browser-based technologies to make the platform work properly and to improve your experience. Here is a breakdown of the types of cookies we use:

• Essential Cookies: Required for the platform to function. These keep you logged in during a session and maintain your game state. They cannot be disabled without affecting your ability to use the platform.
• Preference Cookies: Remember your language preference, display settings and other choices so you do not need to re-enter them each visit.
• Analytics Cookies: Help us understand which pages and features Pakistani players use most, how long sessions last and where players commonly encounter issues. This data is aggregated and not linked to individual identities.
• Security Cookies: Used to detect and prevent fraudulent login attempts and to protect your account during active sessions.

You can control or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the mh77 platform. mh77 does not use third-party advertising cookies or behavioural tracking cookies for ad targeting purposes.

8 Data Security

Keeping your personal and financial data safe is a core responsibility at mh77. The following security measures are in place across our platform:

• All data transmitted between your device and mh77 servers is encrypted using TLS encryption. You can confirm this by checking for the padlock icon in your browser's address bar.
• Player passwords are stored in hashed form. mh77 staff cannot view your password, and you will never be asked to share it.
• Account access is monitored for unusual activity, including logins from new devices or locations. Suspicious sessions trigger additional verification steps.
• mh77 servers are protected by firewalls, intrusion detection systems and regular security audits.
• Access to player data within the mh77 team is restricted on a need-to-know basis. Support staff can see only the account information required to resolve your specific query.

Despite these measures, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password and logging out of shared devices after each session.

9 Data Retention

mh77 retains your personal data only for as long as it is necessary for the purposes it was collected. In practice, this means:

• Active Accounts: Personal, contact and usage data is retained for as long as your account remains active.
• Closed Accounts: After account closure, most personal profile data is deleted or anonymised within a reasonable period. Financial transaction records may be retained longer for standard record-keeping compliance.
• Identity Documents: CNIC and verification documents are retained for the minimum period required to support the account verification process and are then securely deleted.
• Support Communications: Chat logs and email correspondence with support are retained for a limited period to allow for follow-up and quality improvement, after which they are deleted.

When data is no longer required, mh77 deletes it securely or anonymises it so that it can no longer be linked to an individual player.

10 Your Privacy Rights

As an mh77 player, you have the following rights in relation to your personal data:

• Right of Access: You can request a copy of the personal data mh77 holds about you at any time.
• Right to Rectification: If any data mh77 holds about you is inaccurate or out of date, you can ask us to correct it.
• Right to Deletion: You can request that mh77 delete your personal data. Note that some transaction records may need to be retained for a limited period even after deletion for standard record-keeping purposes.
• Right to Object to Marketing: You can opt out of promotional emails and marketing communications at any time through your account settings or by contacting support.
• Right to Restrict Processing: In certain circumstances, you can ask mh77 to limit how your data is processed while a query or complaint is being investigated.

To exercise any of these rights, contact the mh77 support team through live chat or by emailing [email protected] (plain text — not a clickable link). We will respond to all data requests within a reasonable timeframe.

11 Minors & Under-18 Protection

mh77 is strictly an adult platform. The minimum age to register and play is 18 years. mh77 does not knowingly collect personal data from individuals under the age of 18.

If mh77 discovers or is notified that a player is under 18, the account will be immediately closed, all funds will be forfeited, and any personal data associated with that account will be securely deleted.

Parents and guardians who are concerned about a minor accessing mh77 are encouraged to use parental control tools available through their internet service provider or device operating system. mh77 fully supports efforts to prevent underage access to gaming platforms.

12 Changes to This Privacy Policy

mh77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable standards. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes that materially affect how your data is used or your privacy rights, mh77 will make reasonable efforts to notify registered players by email. For minor updates, the revised policy will simply be published on this page.

Continuing to use the mh77 platform after any update to this Privacy Policy constitutes your acceptance of the changes. If you disagree with any update, you should stop using the platform and contact support to discuss your options.

13 Contact & Privacy Queries

If you have any questions about this Privacy Policy, want to exercise your data rights or wish to raise a privacy-related concern, you can reach the mh77 team through the following channels:

• Email: [email protected] — plain text display, not a clickable link.
• Live Chat: Available inside your logged-in account dashboard for the fastest response.
• FAQ: Visit the FAQ page for answers to common account and privacy questions.

mh77 aims to respond to all privacy queries within 48 hours. For urgent account security matters, live chat is the fastest way to get help.